Troubleshoot Workspaces Access and Sharing

First identify which URL you received and what should give you access. A workspace URL, guest link, living raw URL, and version-pinned raw URL have different access rules.

Check the URL

URL	What it opens
Workspace URL containing `/w/`	The collaborative app
Workspace URL with `?share=`	The app with view or edit access from a guest link
Living raw URL	The primary saved document, or the first document by path when no primary document is set, for a public or open workspace
Version-pinned raw URL ending in `@<version>`	One stored file version; possession of the URL grants access

Do not post the complete guest or version-pinned raw URL in a support ticket or screenshot. Its secret value grants access.

Fix common errors

Problem	Recovery
`401`	Sign in, or ask the owner for the complete guest link. Check that `?share=` was not removed.
`403` while editing	You may have view access only. Ask the owner for edit access. Workspaces also blocks changes to organization workspaces when it reports the organization as expired.
`404` in the app	Check the workspace and document address. The workspace or document may be private or deleted. An anonymous workspace may also have expired. If you used a guest link, ask the owner whether it was revoked.
A copied guest link no longer works	The Copy link button shown to a guest copies the workspace URL without `?share=`. Use the original guest link from the owner, or ask the owner to create a new one.
A view link to an open workspace is confusing	Open visibility still permits edits. The current app hides Edit when the guest enters through the view link, but the plain workspace URL remains editable. Change visibility before relying on a view link to prevent edits.
Only you still lets a guest in	Active guest links give access separately from workspace visibility. Revoke them in Workspace settings under Share links.
Revoking one link did not end access	Check organization membership, workspace visibility, other guest links, and version-pinned raw URLs. Workspaces closes live sessions that rely on the revoked link when it can reach them. If that check fails, a session can remain open until it reconnects.
Copy raw link does not serve the file	Living raw URLs serve files only from public or open workspaces. The current action can still appear on workspaces set to Only you or Your organization.
A raw link opens the wrong document	The living raw action points to the workspace’s primary document, or the first document by path when no primary document is set. It does not use the document currently open.
The expiry date did not move after a raw-file request, `/s` read, or Git clone or fetch	Those paths do not count as activity. Use the share in the app or through an authenticated API or MCP request. You can also claim it before the date shown to remove the anonymous expiry.

Check a guest edit link

Test the complete link in a signed-out browser that has no other workspace access. Confirm that the guest can open the intended workspace and that Edit appears only when the link gives edit access. If a view link must prevent editing, the workspace cannot remain open. Change its visibility first, then test the view link again.

Restrict a workspace

Change its visibility in Share.
Review and revoke guest links in Workspace settings.
Review organization membership when the workspace belongs to an organization.
Remember that version-pinned raw URLs are separate credentials.
Test from a signed-out browser with no other way to access the workspace.

The signed-out test should show only the access you intended to keep. If access is wider than expected, check the visibility again and look for another active guest link. Use Create and revoke guest links for owner controls and revocation limits. Reviewed July 22, 2026. Maintained by the Plannotator documentation team.

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Troubleshooting

Check the URL

Fix common errors

Check a guest edit link

Restrict a workspace

​Check the URL

​Fix common errors

​Check a guest edit link

​Restrict a workspace

Check the URL

Fix common errors

Check a guest edit link

Restrict a workspace