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An organization admin can start and manage the organization’s subscription from its Billing card. Stripe hosts checkout and payment forms. Workspaces never receives your card number. This page covers hosted Workspaces. Self-hosted instances do not use hosted trials, seats, or Stripe billing.

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Start a subscription

1

Open the organization

From Home, open the organization under Your organizations. Select Workspaces.
2

Choose a billing period

Find the Billing card. Select Subscribe annual for $102 per seat each year, or Subscribe monthly for $10 per seat each month.
3

Finish Stripe Checkout

Enter the billing details on Stripe’s page and submit the order. Canceling checkout returns you to Workspaces without starting a plan.
4

Check the result

Stripe returns you to the organization. The Billing card shows an Annual plan or Monthly plan, an Active status, and the renewal date after Workspaces receives the subscription update.
Checkout starts with the organization’s current number of billable seats. Active admins and members use seats. Pending invites, guests, and agents do not.

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Change or cancel a plan

  1. Open the organization and select Workspaces.
  2. In Billing, select Manage plan.
  3. Use the Stripe customer portal to change the payment method, switch between monthly and annual billing, or cancel the subscription.
  4. Select the return link in Stripe to go back to Workspaces.
If you cancel at the end of the billing period, the card shows the end date. The organization stays writable through that date. After the plan ends, its workspaces become read-only; Workspaces does not delete them.

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How seat changes affect billing

Workspaces recounts seats when an organization membership changes.
  • Adding a seat to an annual plan creates a prorated invoice at once.
  • Other additions and removals create prorated charges or credits for the next invoice.
  • Removing a member stops counting that person as a seat. Their organization workspaces move as described in Manage organization members.

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If payment fails

The Billing card shows Payment failed and Past due. Workspaces keeps write access on while Stripe retries the payment. Select Update payment method to open the customer portal. Do not send card numbers or other payment details to support. If checkout or the portal will not open, send the organization name, the time of the attempt, and the message shown in Workspaces to support@plannotator.ai. Reviewed July 22, 2026. Maintained by the Plannotator documentation team.
Last modified on July 24, 2026